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FREQUENTLY ASKED QUESTIONS
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Can I return an item?Our return policy ensures that all orders are quality checked before shipping. If you’ve ordered the wrong size, we offer exchanges subject to availability. Please note, you’ll be responsible for return shipping as well as the cost of shipping your new item. All returned items must be in their original condition with tags attached, as they were when received.
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What is The Shadow Society's shipping policy?Orders are processed and shipped the next business day, unless specified as a pre-order.
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Shipping.1.Do you offer worldwide shipping? Yes, we offer worldwide shipping! We ship to most countries around the globe. Shipping costs are calculated at checkout based on your location. 2. How is the shipping cost calculated? Shipping costs are calculated at checkout and are based on your shipping address, the size and weight of your order, and the shipping method you choose. 3. How long will it take for my order to arrive? Delivery times vary depending on your location and the shipping method selected. You can view estimated shipping times at checkout before completing your purchase.
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Does The Shadow Society offer free shipping?Yes, we offer free shipping on all orders over $150 within Australia.
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